Support
How can we help?
Questions about the LifetimeFSD app, your subscription, a listing that looks wrong, or a privacy request — email us and we’ll get back to you.
Email support
We aim to reply within 2 business days. For a specific car, include its VIN or listing link.
Frequently asked questions
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, choose LifetimeFSD and tap Cancel Subscription. Cancel at least 24 hours before the trial or current period ends to avoid renewal. Deleting the app does not cancel a subscription.
How do I restore my subscription on a new iPhone?
Sign in with the same Apple Account, open the app, go to Guide → Your subscription and tap Restore purchases. The paywall screen has the same button.
How do I get a refund?
Apple handles all billing and refunds for App Store subscriptions. Request a refund at reportaproblem.apple.com.
Does a LifetimeFSD subscription include Tesla Full Self-Driving?
No. The subscription is for the LifetimeFSD research app only. It does not buy, activate or transfer Tesla Full Self-Driving on any vehicle, and LifetimeFSD is not affiliated with Tesla.
What do “FSD included · photo”, “FSD included · seller” and “Possible FSD” mean?
FSD included · photo: a software-screen photo in the listing shows the FSD package for that car. FSD included · seller: the dealer’s listing says FSD is included. Possible FSD: the evidence is promising but not conclusive. In every case, ask the seller for a current photo of Controls → Software and confirm FSD stays with the car before you buy.
How are price ratings calculated?
We compare a car’s asking price with similar listings in our inventory — same model, year, trim and drivetrain — adjusted for mileage. Ratings use asking prices, not sale prices, and are not appraisals. Cars without enough similar listings are not rated.
How often is the inventory updated?
We publish inventory updates regularly. They download when you open the app or pull to refresh, and the last complete inventory stays available offline. Listings can sell at any time, so check the dealer’s page for current availability.
A listing is wrong, or I’m the dealer and want it removed.
Email us with the listing link or VIN and what needs fixing. We correct or remove listings on request.
Privacy requests
To ask what information we hold about you or to have it deleted, email us. Our Privacy Policy explains what the app and this website handle.